who makes macy's leather furniture

This review is strictly about their furniture, I bought 3 pieces, when they were delivered, I just walked out of Macy's with such disgust, Had a great experience buying a mattress here, My experience at the store was not the problem, Horrible notification, pointing the finger, and still no confirmation/communication. Leather Chaise Sectional Sofa With 2 Power Recliners, Power Headrests And Usb Power Outlet, Created for Macy's Macys on sale for $2,857.00 original price $4,937.00 $ 2857.00 $4,937.00 Been there several times over the years, sometimes we come home with a great find, other times empty handed. I had to call again to find out the status of this since she was going to try to get my deposit refunded.....guess what????? Showing 1-24 of 196 . The woman helping me out was extremely friendly and informative. I strongly suggest to shop elsewhere where customer service still means something. We thought our salesperson, Ellen, was great. After all very happy with my new couch! Strike one. She explained the delay, told me when they thought the furniture would arrive, and apologized for the inconvenience in a non-patronizing way. Minimalist Family Room Reveal with Macy's Radley Sectional. I purchased one online through Wayfair and it was ridiculously uncomfortable, so I sent it back. The prices listed in the showroom do not include a delivery fee ($140 for 4 side chairs). My husband and I were excited to buy new furniture as we just bought our new house. However, my husband was dead set on keeping the leather sofa. It is a feather sofa and an amazing one! oh my how Macy's furniture has turned poor. He said that a tech would come out and repair it. STAY AWAY from Macy's. I went back to the store to explain this to our salesman (Randy) who said to call customer service to arrange to have mattress inspected for defects. He said they were not. I went to Macys about 4 months ago at 11am. Raymour and Flanigan. We are now in the beginning of October and I call once again and the woman says "they are suppose to be shipped out today". Sale $3,479.00. My only negative is that they were closed for a few weeks for their move, which caused me to choose a Casper, which was good, but ultimately didn't work for me. Instead, you'll wind up here if you want to look at their furniture collection. We spent just under $4000 for the set, added on a warranty, and scheduled delivery. You order and buy them from Macy's but they take zero responsibility for the order if it is a "ship from vendor". Because this is one of those hit or miss places, I will have to give it an average 3 star. You say I'm going to look around on my own for a while. And Macy's has given me horrible customer service. Even the original salesman (Shahin Moeini) has said one thing and customer service has said another. Track arms and contrast luggage stitching lend the collection a familiar, dignified aesthetic that can blend into any décor. There should never be a time when a customer enters their store and is disappointed and embarrassed for them. I purchased a leather sofa from here about 8 years ago at a great deal and I was very happy with it. Needless to say, I was extremely pleased with my purchase. Great experience! Then you send pictures and the response was "Accumulated stains are not covered." They help load your items into your truck, or deliver. LOVE IT. You spend money on quality and receive nothing in return. My agreement is with Macy's and it should be up to them to chase answers to my questions. I tried asking the guy more questions and he cut me off and said that our salesperson wasn't in that day and we could call back another day. Starting At $1982. The high end Ralph Lauren furniture is actually made by EJ Victor in Morganton, NC.

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