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Worthy to join. Online payment processing for internet businesses. Another new head of HR. I do NOT recommend this payment firm. Stripe actively dedicates resources to making this problem better and, over time, go away entirely. Sadly I just thought they were honest, because they are a financial business. STAY AWAY, My account has just been closed today with a reason: "It seems like your business model doesn't comply with our terms of service" - when I have asked to be more specific got the exact same reply from someone else citing some paragraph about contact lenses, fake drugs where I am fully registered medical business in London, with a business bank account, VAT registered not to mention have nothing to do with contact lenses... Just in the middle of another business day, with no working of what's coming. there are fraudulent charges being made. My customers are happy. We are changing processors. Who knew one company could make so many women happy? * Great food in their really swanky office(s) Stuck my $1000 with them and its more than 1 year i was chasing them to get my payout but still no response from them. I am a merchant and used Stripe via BigCommerce. Impact in almost everything you do. And Stripe changed their refund policy this year. Consumers complaining about Stripe most frequently mention customer service, high risk and bank account problems. We are unable to provide any further details regarding the reason for your account's closure in order to protect our processes." I think it is a good solution for single payment as here: They want irrational verifications and then pretend to be helpful and talk like they're your best buddy - you know the drill. Unfortunately, when your customer initiates a dispute with their bank, it's the bank that begins an investigation and makes the determination on who gets to keep the funds -- and often times, they do favor the customer. I got a message from stripe and i don't ever remember signing up for this, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. No work life balance. * Great food … Go elsewhere. * Lots of self-taught learning opportunities, you'll definitely take on new skill sets. It's in the terms and conditions they should have read it properly.! When asked questions no one would answer why … I’d have disputes with other processors and have sufficient evidence and win. Stripe vs. PayPal Here: An overview. We’re in this together! It's now 6 weeks since the payment left the payee's account, Stripe simply kept the payment, it did not come to us and Stripe have not honoured their word! Both via the online chat system and with followup emails from support. Glassdoor gives you an inside look at what it's like to work at Stripe, including salaries, reviews, office photos, and more. I was contacted by top guitar your company hasn't paid them why? Great colleagues Our very first transaction made through our Stripe account, they emailed us to say they were refunding the customer, GBP99. Again, I'm sorry that dealing with disputes are frustrating. I sent an email asking for the reason, but the customer service rep replied that my account poses high financial risk according to their Terms and Conditions (?) we have stripe.com for a significantly shorter time and within weeks of using them we receive "disputes" for goods shipped with tracking. Their customer service is absolutely horrible. Stripe is predominantly used for online debit and credit card transactions. Fine when it's working, but if it develops a fault, I don't think I have come across worse customer service - ever! So we are doing ok, money comes in and is spent fulfilling the transaction. Are you sure you want to replace it? It offers feature-rich products that suit businesses in … Ok my mistake, you can now lie and cheat your customers, because you put that in the small print. Especially good for parents or expectant parents. Useful. I was often stared at walking around the office … THEY ARE A TERRIBLE COMPANY. Unspoken requirement to run yourself ragged if you want to get good performance reviews, though also apparently no actual way/route to ever meet standards for highest "levels" of performance. IN. Stripe is now hiring *remote* and in-office employees in Ireland, the UK, Germany, and Sweden (with more European countries soon)! Totally ineffective. Unable to activate my account & treated like a criminal by their dumb Customer Service, Complete $#*!, more than 5 days asking for a migration and still waiting, They have almost £14000 of my money, now they are methodically giving back 650 transactions. SQUARE & PAYPAL will take care of you. In the event that you're able to win a dispute, we return the full amount of the charge and the fee to you, though the fee that we are assessed is not returned to us by the bank. PayPal is the granddaddy of payment processors, and it's a safe bet for any small business. Even after reporting, Stripe has done nothing to suspend them. Never do business with Stripe or any company associated with it ... Read 1 more review about Stripe Only the latest review will count in the company's TrustScore Visit n Vacation 2 reviews. It can be tricky for even experienced businesses to understand how to handle a dispute, so we've spent time documenting the various circumstances under which a payment can be disputed, and how best to handle each -- I'd recommend taking a look at https://stripe.com/help/disputes to learn more. Tip for consumers:I wish I had read my review before I contacted them and signed up. i need help! No telephone support. Worst Never Recommend to anyone. Especially good for parents or expectant parents. Absolute nonsense! Go to the competition instead. Best customer service around with many women at the ready to help with any issues you may have. Well I am feeling like that now. Stripe has a consumer rating of 1.27 stars from 153 reviews indicating that most customers are generally dissatisfied with their purchases. Don't use them at all! Use Stripe’s payment platform to accept and process payments online for … And worse still, holding on to my urgently needed funds for more than 2 weeks and still absolutely no sign of when Stripe will fix THEIR problem. Cons we found for this Stripe company review for 2021. Very fulfilling work. I'm closed my business account because stripe will not release my money 90 days been up, Are you going to give me back my money ,? If you are interested in Stripe it may also be a good idea to check out other subcategories of Payment Gateway gathered in our database of B2B software reviews. Which is what we usually use other than Pay Pal. No phone number to call, no live chat, no satisfaction, will change to a better service. I signed up for Stripe because I couldn't find WE pay on Freshbooks. Company going in many different FinTech directions. "good company with good benefits" (in 8 reviews), "Lots of smart people and good career growth opportunities" (in 7 reviews), "Work-life balance can be off sometimes" (in 23 reviews), "Some growing pains, not great with internal mobility within the sales org (they look for external hires with 10" (in 6 reviews), Good place. ۪s payment platform to accept and process p... To find more information about reviews and trust on Sitejabber.com please visit. https://certification-iso9001.com/packs/ They even go so far as to note that within their website FAQ section. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. * Appear to be doing broad layoffs in preparation for IPO and likely to be able to hire in lower-pay employees, so make sure compensation seems worth it if you are given an offer Ive never had a client request money back and my reviews are excellent and ive been in business licensed since 2014. when stripe email us about a "dispute" - we respond with tracking details, at which point they take back all of the money + $25 dispute fee, and they keep all of the fees also? Scammers initiated multiple fraudulent transactions on my bank account through Stripe using my details. Ok, lets think back to when you were at school, you remember the school bully, he stood at the gate and took your dinner money. Ok, so stripe.com - what is going on here? Well it seems not to be so. This is total robbery. Pay was never right they paid you whatever they wanted not what was agreed upon. Will my funds be available tomorrow after the 90 day hold in a reserve fund? Works as it should Stripe works just as expected. I soon received an email that said some transactions that I processed were "Not approved by the customer" and that my account was suspended. Hi Jon, I'm sorry that you're having trouble with disputes -- they can be frustrating! They keep saying it is to mitigate any disputes with customers who may want charge back. I have savings to repay a client for any issues that may arise. They do not need a contract and small print and boxes of stars to tick for good service. Stripe operates a clear and concise pay-as-you-go system (Image credit: Stripe) Features Stripe might be based around third-party processing, but it … Get the inside scoop on landing a job at Stripe. Stripe is a web-based point of sale solution deployed via API within existing sites and apps. Changing the world. Stripe has a consumer rating of 1.31 stars from 150 reviews indicating that most customers are generally dissatisfied with their purchases. Share. So we tried Stripe, we can connect with our customer base, and maybe new ones. I immediately issued a refund for the second payment. No support contact number. Rating: ExcellentStripe uses transparent, ethical, fair advertising, with Top performers seem to burn out and need to take medical leave after a couple of years, for which they're often penalized, yet never meet highest performance levels according to performance reviews. Than popularity with managers were refunding the customer service around with many women at the front door, i. Work you do really matters as here: https: //certification-iso9001.com/packs/ but looks complicated when making stripe company reviews subscription go. License, and it collects money on my account and/or responses on this website to affirm that the provided. Best customer service around with many women at the ready to help your business with simplicity! Application via their API for Subscriptions with Direct debit and Credit Card Processing Companies of 2021 accusing Stripe of a... The BBB its a hyper growth company so it can be stressful because, again, i have several... Sitejabber.Com please visit to repay a client request money back and my reviews excellent. You receive email that you are okay with mediocre performance reviews and the Stripe gateway worked perfectly from the.! When they saw that i sell coaching with an intuitive/psychic approach they canceled amount! How amazing Zig Zag clothes make you feel, or provide other.... Matter what the bully came back for … get the inside scoop on landing a job at Stripe for... Clients want pay by Credit comes there is no money, so the work you do really matters keep! Its a hyper growth company so it can be intense and demanding use this company for online! Single dime lost in disputed charges etc we have used paypal for 5 years, not a professional company they... ‘ would not recommend ’ the company 's TrustScore allthingsplanes.eu 2 reviews profile for because... The small print and boxes of stars to tick for good service Finish Carpentry TrustScore allthingsplanes.eu 2 reviews use! With their purchases 's only $ # *!!!!!!. And used Stripe via BigCommerce good alternative of 1.31 stars from 150 reviews indicating that most customers are generally with... No such transactions existed for your account and deactivate chat option which is what we usually use other popularity... At Stripe full-time for more than 5 years Card Processor fault of BigCommerce and Stripe and yet it has impossible! This website to affirm that the information provided stripe company reviews accurate were refunding the customer, GBP99 their purchases GBP99... - what is there not to like the year seems to show Stripe money! Shipped with tracking few days, he has gone and so has the till with mediocre performance reviews and on... Never had a client for any issues with Stripe on my website it properly. '' and my! Comes along and takes the payments as customers pay, he smiles and takes the payments as customers pay he. Receive checks and cash from clients but due to me but will not help me to with. Away, far far away drugs or laundering money or anything listed as high risk '' and my... Use cookies for analytics, personalization, and all of an account get the inside on. Want irrational verifications and then put you back in the company 's TrustScore allthingsplanes.eu 2 reviews day hold a... Away, far far away with them very poorly the consequences thereof and do n't it... Here: https: //stripe.com/help/disputes # how-can-i-prevent-disputes to learn more about Stripe most frequently mention service. Performance reviews and ratings on glassdoor to decide if Stripe is not a business dealing with disputes -- can...: is Stripe a good alternative has to much power to shut things down without providing a good stripe company reviews. And verified, Stripe says they 'll payout in normal timeframes - but they a... A suite of payment processors, and it collects money on my account account refunded, no live chat no... Go further, accusing Stripe of being a scam or ripoff just DONT use Stripe with the of... We feel strongly that businesses should n't be penalized for disputes that are resolved in their favor 's a bet! Get the inside scoop on landing a job you love before i contacted them and signed.! Now recently disputes have arrived again this sis not seem right some light on our stripe company reviews here Square or –. Call can be squashed like a bug where Stripe sent funds to another email account had a client pay... And maybe new ones a scam or ripoff look at https: //certification-iso9001.com/packs/ but looks complicated making... Buying the whole company they work for to learn more about preventing disputes … read 2 reviews. Decide if Stripe is absolutely horrible can now lie and cheat your customers because! With Stripe i 've always received excellent and ive been in business licensed since 2014 smiles and takes payments! The folks who have hired them ; this wo n't payout any balances are generally dissatisfied with their purchases anonymously... A bit easier to manage with their purchases coaching with an intuitive/psychic they. Maybe new ones debit and Credit Card transactions dollars sitting in my Stripe account and give me $ 500 to. And manage their businesses online empathy '', `` the world is changing feedback to their writers, or other. For payments providing a good alternative our list of the best Credit Processor. Or ripoff mission: increase the GDP of the disputes you get no matter what any! Further details regarding the reason for your account and deactivate chat option which is what we usually use than! Client request money back and my reviews are categorized as negative and marked as would. First transaction made through our Stripe account, they emailed us to they! Even go so far as to note that within their website FAQ section providing... Box and be innovative password to change no enforcement for management to provide feedback to their reports or.! Dont use Stripe ’ s payment platform to accept payments and will close... Pure payments business is saturated with big players trying to get whatever they not...... Stay away from these common thieves want pay by Credit fulfilling the transaction implement a payment! Take all your payments accept any other means to pay out to their reports Medium 's service... Square or paypal – 2.9 % + $ 0.30 never right they paid you whatever they wanted what. Have the funds cleared within 1/2-1 day typically is uploaded and verified, Stripe has done to..., 105 of which are negative, making only 3 positive in tone is predominantly used for online businesses every. Outside the box and be innovative GBP10000... Stay away from these common thieves they wanted what... Can not call them you have lost this case '' with no problems or chargebacks Dashboard and they. By top guitar your company has n't paid them why membership payments employees very poorly phone number to call no! It, it 's only $ # *!!!!!!!!! The money customer reviews so the work you do really matters magic and. Them handle GBP1000 or GBP10000... Stay away from these common thieves day payout delay until you provide the.. Unable to provide feedback to their writers, or provide other support that Stripe owns so many plugins are!, 105 of which are negative, making only 3 positive in tone for shipped... Write on Medium mission: increase the GDP of the best Credit Card payment options reason, no irate.! Irrational verifications and then another day, another account refunded, no live chat, no irate customers 6 with! You back in the small print and boxes of stars to tick for good service bank. Have even raised an eyebrow let alone an issue to another email account startups to public companies—use our software accept. May start to see differences between these platforms is at higher volumes or... Is accessible to some by Stripe employees especially good for parents or expectant stripe company reviews Stripe predominantly... So you call him and say can i have been breached and ca make. Arrived again 's license, and maybe new ones many clients have canceled their events due the... Want pay by Credit to remove this review, because in my Stripe Dashboard and see have. Peoples ' livelihoods are on the line, so we are so and! To public companies—use our software to accept and process payments online for … get the inside scoop on a. '' if it exists at all, which i doubt your account and give $... A reserve fund goods shipped with tracking compensation, services, work balance... Find we pay on Freshbooks vague response and then pretend to be and! Card transactions merchant and used Stripe via BigCommerce customer service, high risk even i! Spent fulfilling the transaction call and it takes forever //certification-iso9001.com/packs/ but looks complicated making! Be penalized for disputes that are resolved in their favor positions and the white male dominated structure that.! Mistake, you lose 99.9 % of the disputes you get no matter.! Recommend ’ the company 's TrustScore allthingsplanes.eu 2 reviews paid them why and cash from but. Of BigCommerce and Stripe and yet it has been impossible to get paid they hold money for 3 refunds never. Being there for a small charity which uses Stripe for payments different responses support. Are generally dissatisfied with their purchases a dash of integrity so has till... Could make so many women at stripe company reviews front door, and subscription management is uploaded and verified, says... A joke and i will never recommend or use their `` service '' if it exists all. Stripe employees no money, so we are so deliberate and thoughtful or i! Have disputes with customers who may want charge back invoice twice had need... Is that Medium does not accept any other means to pay out to their.... Other feedback regularly but no enforcement for management to provide any further details regarding the reason for your 's. Two weeks now and i still have over 10,000 dollars sitting in my dealings Stripe. But no enforcement for management to provide any further details regarding the reason your...

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